Bitpanda Club is exclusively available to our most valued customers. Get additional benefits like enhanced support, dedicated success managers and access to our early adopter programmes, depending on your membership level.
Members of Bitpanda Club will get enhanced support via our Concierge Service, online form, live chat, and callback services.
Gold members of Bitpanda Club will be assigned a dedicated success manager who will provide regular reviews of your trading activity to help you make the most of your investments.
Early adopter programme
Bitpanda Club members will get early access to new products and features, enabling the members to stay ahead of the curve when it comes to investing in the latest crypto and digital assets.
Join exclusive events and webinars
Get the inside track on all things Bitpanda with exclusive events and webinars with members of the team and our leadership.
Join the BEST
Hold BEST, claim rewards
Claim more than 15% additional BEST every year. The more you trade and the more BEST you hold, the more you are entitled to earn. Plus, if you’re BEST VIP Level 5, you automatically become a Gold Member of the Bitpanda Club.
Help us shape Bitpanda Club, more is coming!
We’re only just getting started, and we want your opinion. What would you like from Bitpanda Club? If you have ideas, reach out to your Success Manager.
Bitpanda Club is designed to take your investment experience to the next level. As a gold member, you’ll get the help when you need it, no matter where you are. Enhanced support through our concierge service, and a dedicated success manager to help you get the most out of your investments, along with early access to features and launches, exclusive webinars, and a whole lot more!
Join now and experience investment like never before.
Get quick help with any account-related issues through our concierge service's live chat and callback service.
On the other hand, our success managers will provide you with regular reviews of your trading activity, and personalised feedback to help you make the most of your investments. Please understand that your success manager will never give any financial advice.
From 8 am to 6 pm, Monday-Friday, should you encounter any problems with your account, you can access the chat feature on our helpdesk after login, to connect with a specialist directly, raise a ticket or arrange a call.
From 10 am to 6 pm, Monday-Friday, your success manager is available to assist you in maximising your investments. To schedule a call with them, simply access the chat feature on our helpdesk after login.
Bitpanda Plus? It's gone! We wanted to give our users an even more amazing experience, so we launched the Bitpanda Club. Get ready for exclusive perks, priority support, and VIP events. We're here to make you feel special. Join the club now and elevate your investment game!
So, stay tuned for exciting updates and announcements about additional tiers or levels that may interest you. Thanks for being a part of our community!
Absolutely! We're constantly exploring new ideas and options to enhance our membership program and provide more value to our members. So, stay tuned for exciting updates and announcements about additional tiers or levels that may interest you. Thanks for being a part of our community!
Absolutely! Rest assured, there is more on the way. Also, we would love to hear your ideas and what you think; don’t hesitate to reach out to your success manager and share your feedback.
Couldn’t find what you were looking for? Just contact us and our customer support will get in touch with you as soon as possible.
Bitpanda GmbH ve grup şirketleri (Bitpanda) Türk Parasının Kıymetini’nin Korunması Hakkında 32 sayılı Karar’ın 2/b maddesine göre Türkiye’de yerleşik sayılan hiçbir kişiye yönelik olarak 6362 sayılı Sermaye Piyasası Kanunu başta olmak üzere Türkiye Cumhuriyeti Devleti mevzuatı hükümleri gereği Türkiye’de faaliyet izni gerektiren hiçbir sermaye piyasası faaliyetine dair hizmet sunmamaktadır. Şayet Bitpanda’nın yabancı sermaye piyasalarında vermiş olduğu hizmetlerden Türkiye’de yerleşik kişilerin faydalandığı tespit edilecek olursa tüm zararları kullanıcıya ait olmak üzere bu hizmetler ivedilikle sona erdirilecektir.
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